REFUND AND RETURN POLICY

We want you to love your Body Flexor product! Go ahead. Give it a try. You’ll be thrilled with it once you test it out. Once in a blue moon, you may have some questions about our products. Before you return anything, why don’t you write to our awesome customer support team? We will work with you to make things right and get you back in the game!

Don’t forget that all of our products are covered by our limited warranty. You can also extend your warranty for our products to 5 years by following these instructions. If the product still doesn't work for you, you have the right to return it subject to the conditions set out below. We can only accept returns for items purchased directly from us on bodyflexor.com. For purchases made with any other distributor, please contact the relevant distributor to arrange a return.

Please follow our return instructions. You are responsible for ensuring that the products are returned to the correct location in good condition, including their original packaging. We are not responsible for any items that are lost, damaged while in transit, or rejected because they were sent to the wrong address.

For high-value goods, we encourage you to pay for shipping insurance to safeguard against any loss or damage. You are responsible for any insurance claim filed with the carriers. If the returned goods show signs of wear and tear that are beyond what is reasonably expected for you to try them out for suitability (i.e., overhandling), or the packaging is damaged and cannot be reused, we reserve the right to deduct from your refund the loss in the value of our goods that we reasonably determine to have resulted from your overhandling or the damage you caused to our goods (including their packaging).

All refund and return decisions made by Body Flexor are final.

1. You must provide us with the tracking details for the returned goods within 7 days of initiating your return.

2. We may reject returns with damaged packaging.

We will be sad to see you go. That said, if you need to return an item, please send us your order number and product details using the support form. We will respond quickly with the return instructions that you will need. We will be sad to see you go. That said, if you need to return an item, please send us your order number and product details using the support form. We will respond quickly with the return instructions.