REFUND AND RETURN POLICY

SECTION 1: OVERVIEW

Please read these Terms and Conditions ("Terms") carefully before using the website of Body Flexor (www.bodyflexor.com) ("website", "our", "us"). This website is owned and operated by Body Flexor, LLC, and it's directed towards visitors, users, members, consumers, clients, and customers (collectively "users" and "you"). The usage of our website and our services is conditioned upon your acceptance of and compliance with the terms stated in this document. By using and shopping at www.bodyflexor.com, you, as a user of the website, are accepting these Terms and should cease using the site if these Terms are not agreed upon.

All users are believed to be in acceptance of these terms and conditions by using our services and shopping from our website. If any user doesn't agree with our terms, policies, or conditions, he or she doesn't have permission to use our website. All the Terms in our Terms and Conditions, Privacy Policy, and Disclaimer constitute an agreement between you and our website regarding our services. These terms shall apply to you as a user, consumer, visitor, member, or anyone who has used our services or accessed our website.

SECTION 2: COLLECTION OF DATA

Our website collects a variety of information, including personal data, about our users so we can provide them with the best possible services. The data that will be collected in this process will also be used to provide eCommerce services to the user in order to communicate with that user through e-mail and/or newsletters. Some of the information that is gathered by the website will be collected automatically for the different protocols that have been introduced over the years.

2.1. User And Buyer Information Collection.

There will be a collection of information from you when you create a user account on our website or when you purchase any of the products available on our website. The information you may provide includes, but is not limited to:

1. First and last name

2. Email address

3. Phone number

4. Address

5. City of Residence

6. ZIP/Postal code

7. Payment Information (Automatically collected through payment)

8. Any additional information relating to you that you provide to us indirectly through our websites or online presence, such as 'cookies',.

2.2. Payment Information

Your credit card information or payment information will be processed by PayPal, Stripe, and Apple Pay, among others ("payment platforms"). All these payment platforms will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the products. We have the right to change, add, or remove any payment gateway for our business. All the payment platforms have their own rules and regulations for data collection and processing policies, which can be read by accessing the privacy policies of the platforms. You can follow the links to the privacy policies of these platforms.https://www.paypal.com/us/webapps/mpp/ua/privacy-fullhttps://stripe.com/privacyhttps://www.apple.com/legal/privacy/en-ww/platforms) directly through our websites or

2.3. Automatic Information Collection

Our website also collects information that web browsers and servers ask for in order to render the services. This type of information may include, but is not limited to, browser type, referring site, language preference, users' website usage, and the date and time of each user's request. It is also possible that we may release this information about the users' behavior in order to improve the development of our business. If such information is released, it will be in aggregate form, meaning that we’ll collectively release the information gathered from all users, which will be non-identifiable. Our website may also collect information that may be personally identifiable. Such information may include internet protocol addresses and information collected through cookies. None of this information will be sold to anyone. However, based on the circumstances stated below, we may share such information with third parties or in order to be compliant legally.


SECTION 3: USE OF COOKIES

Our website collects information through cookies. A cookie can be defined as a string of certain information that is stored on a visitor's or user’s computer and such information is provided to a website every time the user or visitor returns to such website. Our website uses cookies in order to identify and track the users of SCS Invictus. There are many types of cookies; however, most commonly, only two types of cookies are used. 

Session cookies are temporary cookies that are deleted once the user exits the browser, while permanent cookies remain in the user's or visitor’s browser until they expire or until they are deleted by the user or visitor. Users have an option for cookies to not be collected by the browsers, and this can be done by going into the specific browser's settings and making sure the collection of the cookies is disabled.


3.1. "Do Not Track” Signals

In compliance with the CalOPPA Act, we are declaring that our website does not support any "Do-Not-Track" signals. We have implemented this policy for the reason that there is no set standard for such requests, and different browsers have different mechanisms for such requests. Hence, we do not support or respond to such signals.


SECTION 4: THIRD-PARTY LINKS


Please read further about sharing our information with third-party websites in Section 6 of this Privacy Policy. However, our website will not share, lease, or sell any personal user information to a third party (unless specifically required by legal authorities for lawful purposes). We are also disclosing that there may be third-party links on our website. 

These links will be made either for marketing purposes or for other services as a requirement for the working of our website. These links may or may not be associated or affiliated with us in any way. We urge the users and consumers of our website to keep themselves informed of any policies of such third-party websites.


SECTION 5: REASONS FOR USERS' INFORMATION COLLECTION


The information we collect may be used in the following ways:

1. We may use this information to improve the quality and content of the website.

2. We may use the information to make our services better, specifically our customer service.

3. To ask for reviews, ratings, and comments regarding our services, content, and products.

4. We may use the information in follow-up correspondence like email, phone, and live chat.

5. To send you additional information which is related to your product.

6. We may use the information to personalize your user/client experience and send you the most interesting information according to your content and product.

7. We may use this information in relation to marketing by sending our clients emails after they have signed up with us.


SECTION 6: PROTECTION AND SHARING OF CONSUMERS AND USERS DATA 


We are committed to protecting the personal data of consumers and users to the best of our ability. Data security is necessary, and therefore, in compliance with the global data privacy laws, we have implemented measures in order to make sure that all data belonging to consumers and users of our website is well protected. We have made sure that all the transactions on and through our website are going through well-protected payment platforms. All the payment information, including credit card information, is stored on any such payment platforms (e.g., Stripe, PayPal) that have been used to make purchases on our website. Our website neither collects any payment-related information nor does it control it.

We may share users’ information in the following instances:

1. When we are required by a court of law or legal authority to do so.

2. When our business is transferred or sold to a new company or owner, the data stored by us will also be transferred to the new owner.

3. We will share the users’ data with our service providers (such as web hosting providers, payment partners, etc.), affiliates, marketing partners, business partners, and others who have legal rights to access users' data.


SECTION 7: GDPR AND PRIVACY RIGHTS


In compliance with the General Data Protection Regulation ("GDPR"), this statement has been provided for all the users of Body Flexor, LLC’s website who are purchasing any of our products or using any of our services. All the users have the right to access their personal information, and they also have the right to know how their data is being stored on our website. Users can also have their data removed or transferred from our website. Any user can contact us to let us know about their rights at [email protected].


SECTION 8: COPPA COMPLIANCE


The COPPA Act was enacted in 1998 in order to protect the privacy of children. It stands for "Children's Online Privacy Protection Act.". In compliance with COPPA, we make it clear that our website will not knowingly collect, share, store, or use information from children under the age of 13. Anyone under the age of 13 should not provide us with any data, specifically personally identifiable information, in any way. Any such information unknowingly collected by our website will be deleted as soon as we become aware of it. If a parent or guardian is aware that the child has provided us with personally identifiable information without their consent, they should reach out to us at [email protected].

SECTION 9: CCPA NOTICE

The California Consumer Privacy Act (CCPA) is an act enacted for the residents of the USA and specifically for the residents of the state of California. This law provides additional protections and rights for the protection of personal information for California residents. Our website does not sell personal information for monetary consideration; however, we do work with and share personal information with certain partners and third parties as described in SECTION 6 (PROTECTION AND SHARING OF CONSUMERS AND USERS DATA) of this Privacy Policy.

Under CCPA, as a user or consumer, you hold certain rights that apply to the collection, storage, and sharing of your personal information. If you would like to exercise your rights as a California resident for the uses described above, you may do so by emailing us with your request to not sell my information. You can contact us to exercise your rights under CCPA by emailing us at [email protected].

Under CCPA, you have the following rights as a consumer, user, and purchaser:

• Know what personal data is being collected.

• Know whether your personal data is sold or disclosed, and to whom.

• Access to your personal data.

• Request to delete any personal information about you.

• They have the right to know how our website (including tools and protocols) collects their personal data.


SECTION 10: MODIFICATIONS AND AMENDMENTS IN PRIVACY POLICY


Any amendments or modifications to this privacy policy will be made based on the requirements and necessities of our website. All updated information will be publicly displayed on this page.


SECTION 11: NEWSLETTER AND E-MAIL LIST

The CAN-SPAM Act is a law that sets the rules for newsletters and commercial emails, establishes requirements for commercial messages, and provides recipients the right to have emails stopped from being sent to them. It also shows the penalties in case there are any violations. We agree and affirm that:

1. We will only use viable e-mail partners for sending e-mails.

2. We will not use false and misleading information or subjects in our emails.

3. We will always include the physical address of our business and headquarters in our emails.

4. We will honor the user's request to opt out of the email as soon as possible.

5. Allow our clients and users to unsubscribe by clicking the link at the end of each page. In case you want to opt-out of our email or newsletter list, follow the instructions that are provided at the end of each email. You can also contact us if you want to remove your email list from our database.

SECTION 12: CONTACT

Any questions, remarks, queries, or feedback regarding any of the above-mentioned terms of our privacy policy can be directed to:

Email:[email protected] or Call: (877) 353-9918.

WHAT'S INCLUDED

  • Back Pad

  • Weights & Covers

  • Grip Handles

  • Adjustment Belt with Adjusting Buckles

  • Large Foot Pad

  • Small Foot Pad

THERE'S MORE!

  • Carrying Bag

  • Membership Site/Videos

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OUR TEAM

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