TERM OF SERVICE

Last Updated: May 11, 2026

These Terms of Service (“Terms”) govern your use of the BODY FLEXOR website, BFX Stretch store, checkout pages, forms, content, products, services, and related communications operated by Body Flexor, LLC.

By visiting our website, purchasing BFX Stretch, submitting a form, or using our services, you agree to these Terms. If you do not agree, please do not use our website or purchase our products.

SECTION 1: OVERVIEW

BODY FLEXOR and BFX Stretch are operated by Body Flexor, LLC.

Throughout these Terms, “we,” “us,” and “our” refer to Body Flexor, LLC. “You,” “your,” “customer,” “user,” or “visitor” refers to anyone who accesses our website, submits information, purchases products, or interacts with our services.

These Terms apply to all website visitors, customers, users, and purchasers.

SECTION 2: PRODUCTS AND SERVICES

Body Flexor, LLC offers BFX Stretch, a guided stretching tool designed to support stretching through the lower back, hamstrings, and hips.

Product descriptions, images, videos, pricing, availability, shipping information, and related content may change at any time without notice.

We make reasonable efforts to display product information accurately. However, we do not guarantee that all product descriptions, images, pricing, or other website content will always be complete, current, or error-free.

SECTION 3: NO MEDICAL ADVICE

The information on our website, product pages, videos, emails, SMS messages, or other materials is provided for general informational and educational purposes only.

BFX Stretch is not intended to diagnose, treat, cure, or prevent any disease, injury, condition, or medical problem.

Our website content is not medical advice and should not replace advice from a qualified healthcare provider. Always consult with your physician, chiropractor, physical therapist, or other qualified healthcare professional before beginning any new stretching, exercise, rehabilitation, or wellness routine, especially if you have pain, injury, surgery history, medical conditions, balance concerns, or mobility limitations.

Stop using the product and seek professional guidance if you experience pain, dizziness, numbness, tingling, weakness, discomfort, or any unusual symptoms.

SECTION 4: PRODUCT USE AND SAFETY

By purchasing or using BFX Stretch, you agree to use the product responsibly and according to the instructions provided.

You understand and agree that:

You are responsible for determining whether BFX Stretch is appropriate for you.

You should use the product only in a safe environment.

You should follow all instructions and warnings.

You should not force any stretch or use the product beyond your comfort level.

You should discontinue use if the product causes discomfort or concern.

You assume responsibility for your own use of the product.

Body Flexor, LLC is not responsible for injuries, damages, or losses caused by misuse, improper setup, failure to follow instructions, unauthorized modification, unsafe use, or use inconsistent with product guidance.

SECTION 5: ORDERS AND PAYMENT

When you place an order, you agree to provide accurate, current, and complete information.

You are responsible for ensuring that your billing information, shipping address, email address, phone number, and payment information are correct.

Payments may be processed through third-party payment providers such as Stripe, Google Pay, Cash App Pay, Affirm, Klarna, Afterpay, Amazon Pay, Zip, or other payment options made available at checkout.

We do not store full credit card numbers or complete payment credentials on our own servers.

All prices are listed in U.S. dollars unless otherwise stated.

SECTION 6: PRICING, PROMOTIONS, AND COUPONS

We reserve the right to change product pricing, discounts, coupons, promotions, and availability at any time.

Promotional codes may be subject to expiration dates, usage limits, exclusions, or other restrictions.

Discounts and promotions cannot be applied retroactively unless we choose to do so at our sole discretion.

If a pricing or promotional error occurs, we reserve the right to cancel or modify the affected order and notify the customer.

SECTION 7: ORDER CANCELLATIONS

We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to:

Product availability

Suspected fraud

Payment processing issues

Incorrect pricing or product information

Shipping restrictions

Abuse of promotions or coupons

Violation of these Terms

Errors in order information

If your order is canceled after payment has been processed, we will issue a refund to the original payment method when appropriate.

SECTION 8: SHIPPING AND DELIVERY

We currently ship to eligible locations within the United States unless otherwise stated on our website or checkout page.

Shipping times are estimates and are not guaranteed. Delivery may be affected by carrier delays, weather, supply issues, holidays, incorrect addresses, or other circumstances outside our control.

You are responsible for providing a complete and accurate shipping address. Body Flexor, LLC is not responsible for delayed, lost, or undeliverable packages caused by incorrect or incomplete shipping information.

Once an order has been shipped, risk of loss may transfer to the customer according to the shipping carrier’s policies.

SECTION 9: RETURNS AND SATISFACTION GUARANTEE

BFX Stretch may include a 14-Day Satisfaction Guarantee when stated on the website or product page.

To request a return, you must contact us within the applicable return period at:

[email protected]

Return eligibility may depend on product condition, timing, proof of purchase, and return instructions provided by Body Flexor, LLC.

Customers should not return products without contacting us first and receiving return instructions.

Shipping costs, return shipping costs, restocking fees, and non-refundable charges may apply unless otherwise stated in writing.

Refunds, when approved, are typically issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.

SECTION 10: PRODUCT AVAILABILITY

We reserve the right to limit product quantities, discontinue products, update product designs, modify product components, or change availability at any time.

We do not guarantee that any product will remain available indefinitely.

SECTION 11: INTELLECTUAL PROPERTY

All content on the BODY FLEXOR website and BFX Stretch store, including but not limited to text, images, graphics, videos, logos, product names, designs, icons, layouts, product descriptions, branding, and website materials, is owned by or licensed to Body Flexor, LLC.

You may not copy, reproduce, distribute, modify, publish, display, sell, license, create derivative works from, or exploit any content from our website without written permission from Body Flexor, LLC.

BODY FLEXOR, BFX Stretch, related product names, designs, logos, and branding may be protected by trademarks, copyrights, patents, patent applications, trade dress, and other intellectual property rights.

SECTION 12: USER CONDUCT

You agree not to use our website, store, forms, checkout, or services for unlawful, harmful, abusive, fraudulent, or unauthorized purposes.

You agree not to:

Submit false or misleading information

Attempt to interfere with website security

Upload viruses, malware, or harmful code

Attempt unauthorized access to our systems

Use our content without permission

Harass, abuse, or threaten others

Violate applicable laws or regulations

Engage in fraudulent purchases or chargeback abuse

Use our website in a way that disrupts business operations

We reserve the right to restrict access, cancel orders, or take appropriate action if we believe these Terms have been violated.

SECTION 13: CUSTOMER REVIEWS, TESTIMONIALS, AND FEEDBACK

If you submit a review, testimonial, photo, video, comment, or other feedback, you grant Body Flexor, LLC permission to use, display, reproduce, edit, publish, and share that content for marketing, advertising, website, social media, and promotional purposes, unless otherwise agreed in writing.

You represent that any testimonial, review, or feedback you submit is truthful and reflects your honest experience.

We may edit testimonials for length, clarity, grammar, formatting, or compliance, while preserving the overall meaning.

SECTION 14: THIRD-PARTY SERVICES

Our website and checkout may use third-party services, including payment processors, shipping providers, email and SMS platforms, analytics tools, advertising platforms, form tools, and fulfillment services.

These third-party services may have their own terms, privacy policies, fees, disclosures, eligibility requirements, and processing rules.

Body Flexor, LLC is not responsible for the actions, policies, errors, delays, or practices of third-party providers.

SECTION 15: SMS TERMS

By providing your phone number and consenting to receive text messages, you agree to receive SMS messages from Body Flexor, LLC, which may include transactional, support-related, abandoned cart, product update, promotional, or marketing messages, depending on your consent.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For help, reply HELP or contact:

[email protected]

Carriers are not liable for delayed or undelivered messages.

Consent to receive marketing messages is not required as a condition of purchase.

SECTION 16: EMAIL COMMUNICATIONS

By providing your email address, you agree that we may send transactional emails related to your order, support request, account activity, or purchase.

If you opt in to marketing emails, we may also send promotional offers, product updates, educational content, abandoned cart reminders, or other marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe link included in marketing emails.

SECTION 17: PRIVACY

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, share, and protect personal information.

SECTION 18: DISCLAIMERS

Our website, products, content, and services are provided on an “as available” and “as is” basis.

To the fullest extent permitted by law, Body Flexor, LLC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or uninterrupted service.

We do not guarantee specific results from using BFX Stretch. Individual results and experiences may vary.

SECTION 19: LIMITATION OF LIABILITY

To the fullest extent permitted by law, Body Flexor, LLC, its owners, officers, employees, contractors, affiliates, suppliers, partners, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, products, content, services, or third-party tools.

This includes, but is not limited to, damages related to lost profits, lost data, personal injury, product misuse, website errors, service interruptions, shipping delays, payment processing issues, or inability to use our website or products.

In no event shall our total liability exceed the amount you paid for the product giving rise to the claim, unless otherwise required by law.

SECTION 20: INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Body Flexor, LLC, its owners, officers, employees, contractors, affiliates, suppliers, partners, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:

Your use of our website or products

Your violation of these Terms

Your misuse of BFX Stretch

Your violation of any law or regulation

Your infringement of any third-party rights

Your submission of false, misleading, or unlawful information

SECTION 21: DMCA AND COPYRIGHT CLAIMS

If you believe that content on our website infringes your copyright, please contact us with the following information:

Your name and contact information

Identification of the copyrighted work

Identification of the allegedly infringing material

A statement that you have a good faith belief the use is not authorized