Last Updated: May 11, 2026

Body Flexor, LLC operates BODY FLEXOR, the BFX Stretch store, and related websites, pages, forms, checkout pages, email campaigns, SMS communications, and customer support channels.

This Privacy Policy explains how Body Flexor, LLC collects, uses, shares, and protects information when you visit our website, purchase BFX Stretch, contact us, sign up for updates, submit a form, or otherwise interact with us.

By using our website or submitting information to Body Flexor, LLC, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us, including:

First and last name

Email address

Phone number

Billing address

Shipping address

Order details

Payment-related information

Messages or questions submitted through forms

Email or SMS consent preferences

Customer support requests

Product reviews, testimonials, or feedback you choose to provide

We may also collect certain information automatically when you visit our website, including:

IP address

Browser type

Device type

Pages viewed

Time spent on the website

Referral source

Approximate location

Cookies and similar tracking data

Shopping cart activity

Checkout activity

Email and ad engagement data

2. Payment Information

Payments may be processed through third-party payment providers such as Stripe, Google Pay, Cash App Pay, Affirm, Klarna, Afterpay, Amazon Pay, Zip, or other payment options made available at checkout.

Body Flexor, LLC does not store full credit card numbers or complete payment credentials on our own servers. Payment information is processed by secure third-party payment providers according to their own privacy and security practices.

3. How We Use Information

We may use collected information to:

Process and fulfill orders

Send order confirmations and receipts

Provide shipping, fulfillment, and tracking updates

Respond to customer service requests

Improve our website, store, products, and customer experience

Send product updates, educational content, and promotional messages when permitted

Send abandoned cart reminders when applicable

Manage reviews, testimonials, and customer feedback

Prevent fraud, abuse, or unauthorized transactions

Maintain business records

Comply with legal, tax, accounting, and regulatory obligations

Analyze website traffic, advertising performance, and customer engagement

4. Shipping and Fulfillment

We may share necessary order and shipping information with fulfillment and shipping tools, including ShipStation, shipping carriers, warehouse partners, or other service providers used to process, fulfill, and deliver customer orders.

This may include your name, shipping address, phone number, email address, order details, and tracking information.

5. Email and SMS Communications

If you provide your email address or phone number, we may use that information to send:

Order confirmations

Shipping updates

Customer support messages

Account or transaction-related messages

Product updates

Promotional offers

Educational content

Abandoned cart reminders

Other messages you have consented to receive

Marketing emails will include an option to unsubscribe.

For SMS/text messages, message and data rates may apply. Message frequency may vary. You may opt out of SMS messages by replying STOP. You may receive help by replying HELP or contacting [email protected].

Transactional messages related to orders, support, or account activity may still be sent when permitted by law.

6. Cookies, Tracking, and Analytics

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to:

Remember website preferences

Improve website performance

Understand visitor behavior

Measure advertising performance

Track conversions

Support retargeting or remarketing

Improve content, checkout, and product experience

These tools may be provided by third parties such as Google, Meta, HighLevel, Stripe, or other marketing, analytics, checkout, and advertising platforms.

You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

7. Advertising and Retargeting

We may use advertising platforms to show relevant ads to people who have visited our website, interacted with our content, joined our email list, abandoned checkout, or purchased from us.

Advertising partners may use cookies, pixels, or similar technologies to help measure performance and deliver relevant ads.

8. How We Share Information

We do not sell your personal information for money.

We may share information with trusted service providers who help us operate our business, including:

Website and funnel platforms

Payment processors

Shipping and fulfillment providers

Email and SMS platforms

Customer support tools

Advertising and analytics platforms

Fraud prevention services

Professional advisors

Legal, tax, accounting, or compliance providers

We may also share information when required to comply with the law, protect our rights, prevent fraud, enforce our policies, or respond to lawful requests.

9. Customer Reviews and Testimonials

If you submit a review, testimonial, photo, video, or feedback, we may use it for marketing, advertising, website content, social media, or promotional purposes with your permission or as otherwise allowed by law.

We may display your first name, last initial, photo, review, or general customer experience if you provide approval for that use.

10. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, payment system, transmission method, or electronic storage system is completely secure. We cannot guarantee absolute security.

11. Data Retention

We retain personal information only as long as reasonably necessary for:

Order processing

Customer support

Legal and tax records

Fraud prevention

Marketing preferences

Business operations

Compliance obligations

We may retain certain transaction records as required by law, accounting standards, tax rules, or business needs.

12. Your Choices

You may choose to:

Unsubscribe from marketing emails

Reply STOP to opt out of SMS messages

Disable cookies through your browser settings

Contact us to update or correct your information

Request deletion of certain personal information, subject to legal and business record requirements

Contact us with privacy-related questions

To make a privacy request, contact:

[email protected]

13. California Privacy Rights

If you are a California resident, you may have certain rights under California privacy laws, including the right to:

Know what personal information we collect

Know how personal information is used or shared

Request access to personal information

Request deletion of personal information

Request correction of inaccurate personal information

Opt out of certain sharing or sale of personal information where applicable

Limit certain uses of sensitive personal information where applicable

Not be discriminated against for exercising privacy rights

To submit a request, contact us at:

[email protected]

Please include your name, email address, and the nature of your request. We may need to verify your identity before processing certain requests.

14. Children’s Privacy

Our website and products are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we collected personal information from a child under 13, we will take reasonable steps to delete that information.

15. Third-Party Links

Our website may include links to third-party websites, platforms, payment providers, social media pages, or other external services.

Body Flexor, LLC is not responsible for the privacy practices, content, policies, or security of third-party websites or services. We encourage you to review their privacy policies before providing information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, contact us at:

Body Flexor, LLC

Email: [email protected]

Phone: (877) 353-9918